Labour Relations Act, 1995 (Act No. 66 of 1995)
Commission for Conciliation, Mediation and Arbitration
Rules for the Conduct of Proceedings before the CCMA
Part Two : Conciliation of Disputes
12. Commission may seek to resolve dispute before conciliation
The Commission or a commissioner may contact the parties by telephone or other means, prior to the commencement of the conciliation, in order to seek to resolve the dispute.
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Financial Services Board Act, 1990