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Electronic Communications Act, 2005 (Act No. 36 of 2005)

Regulations

Regulations Regarding Standard Terms and Conditions for Individual Licences under Chapter 3

Schedule 2 : Standard Terms and Conditions for Individual Electronic Communications Network Service 2010

8. Provision of Information

 

1) The Authority may, in the course of carrying out its obligations under the Act, require a Licensee to provide information, so as to enable it to:
a) monitor and enforce consumer protection, quality of service, competition, compliance with licence conditions and other requirements of the Act and related legislation;
b) allow for the assessment and allocation of applicable fees and related requirements;
c) facilitate the efficient use of scarce resources; and
d) collect and compile information to be used for the purposes of sectoral analysis, planning, reporting and conducting inquiries

 

2) In respect of each information request referred to in sub-clause (1), except where otherwise addressed in applicable regulations, the Authority will provide, among other things, detailed specifications of its information request, applicable response times and identify a contact person to whom queries may be addressed.

 

3) The licensee must provide the information in accordance with such format as may be prescribed by the Authority.