Acts Online
GT Shield

Electronic Communications Act, 2005 (Act No. 36 of 2005)

Regulations

End-User and Subscriber Service Charter Regulations, 2016

18. Contravention and penalties

 

(1) A licensee who is found to be non-compliant with these regulations will be subject to:
(a) a fine;
(b) a non-monetary penalty; or
(c) a fine and a non-monetary penalty.

 

Monetary penalties

 

(2) A licensee that contravenes any part of these regulations, is liable to a fine not exceeding R5 000 000 (five million rand).

 

Non-Monetary penalties

 

(3) The non-monetary penalty may include the publication of non-compliance on the licensee and the Authority's websites as well as awareness campaigns in national newspapers, radio and/or television and additional platforms as determined by the Authority.