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Pharmacy Act, 1974 (Act No. 53 of 1974)

Board Notices

Competency Standards in South Africa

Competency Standards for a Specialist Pharmacist who provides public health pharmacy and management services in South Africa

Table 1: Summary of Public Health Pharmacy and Management Competency Standards

Domain 5: Professional and Personal Practice

 

DOMAIN 5: PROFESSIONAL AND PERSONAL PRACTICE

 

INTRODUCTION

 

This domain relates to the practice of pharmacy in a professional, legal and ethical manner to manage and deliver pharmaceutical services in a multidisciplinary setting.

 

The competencies required in Domain 5 ensure good personal and professional practice and they are:

 

5.1 Patient-centred care;

 

5.2 Professional practice;

 

5.3 Ethical and legal practice;

 

5.4 Continuing professional development;

 

5.5 Leadership; and

 

5.6 Collaborative practice.

 

DOMAIN 5: PROFESSIONAL AND PERSONAL PRACTICE

COMPETENCIES

BEHAVIOURAL STATEMENTS

5.1 Patient-centred care
5.1.1 Develop and establish policies, procedures and approaches that support the use of technology and innovation to improve patient care.
5.1.2 Demonstrate the ability to develop, implement, maintain, and monitor a patient records administration system in accordance with relevant legislation.
5.1.3 Establish and maintain effective organisational and interdisciplinary teams to ensure quality patient care.
5.2 Professional practice
5.2.1 Develop strategies to ensure that pharmacy personnel practise in a manner that upholds professionalism.
5.2.2 Recognise the diversity of individuals and populations.
5.2.3 Put systems in place to ensure that pharmacy personnel consistently achieve a high standard of work.
5.3 Ethical and legal practice
5.3.1 Apply principles of ethics, diversity, equity, inclusion, and justice in pharmacy practice.
5.3.2 Contribute to the development and sustainability of a diverse, inclusive, and competent public health workforce.
5.3.3 Demonstrate knowledge and application of all relevant legislation, guidelines, policies and procedures as it applies to public, environmental, and occupational health and management within the pharmaceutical healthcare system.
5.3.4 Develop and update protocols to ensure that public health pharmacy practice is in line with current legislation.
5.3.5 Develop systems and processes to treat patients with sensitivity, empathy, respect, and dignity.
5.3.6 Develop ethical and professional practice guidelines to establish appropriate boundaries among patients, pharmacy staff, and other healthcare professionals.
5.3.7 Contribute to the development of new and amended pharmacy-related legislation and guidelines.
5.3.8 Apply the principles of ethics in managing ethical dilemmas in a structured manner.
5.4 Continuing professional development
5.4.1 Develop, implement, and maintain continuous professional evidence of training and assessment.
5.4.2 Identify knowledge and skills gaps to advance the role of a public health and management pharmacist.
5.4.3 Develop a personal development plan to keep abreast with the provision of pharmaceutical and public health guidelines.
5.4.4 Demonstrate the ability to provide and receive peer reviews.
5.5 Leadership
5.5.1 Develop and implement a vision for a healthy community.
5.5.2 Provide leadership to promote personal, team and organisational development.
5.5.3 Create opportunities for creativity and innovation.
5.5.4 Practise effective leadership and management in a healthcare environment.
5.5.5 Contribute to the initiation, development, and continuous improvement of pharmaceutical services.
5.5.6 Play a leading role in pharmaceutical decision-making.
5.5.7 Develop systems and processes to ensure that work is carried out in an organised and efficient manner.
5.5.8 Educate pharmacy personnel on problem-solving and conflict management skills.
5.5.9 Educate pharmacy personnel on the importance of trust relationships to ensure effective communication with patients, pharmacy staff, and other healthcare professionals.
5.6 Collaborative practice
5.6.1 Provide evidence-based services, advice and information on health and well-being interventions to all healthcare professionals and other stakeholders.
5.6.2 Work collaboratively with other healthcare professionals.
5.6.3 Advocate for the inclusion of pharmacists in all multidisciplinary healthcare teams.