Access to Financial Services

14

Access Method

Qualifying Market / area

Qualifying Criteria

Range

Target

1

Geographic Access  (Reach)

5

One or more of:

1.1

Transaction point

50% or more of households fall within LSM 1-5

1

draw cash, or

purchase from their accounts

5km

85%

1.2

Service point

1

reset a PIN

money transfers

get a statement, or

initiate account queries

10 km

70%

1.3

Sales point

2

replace a card,

deposit cash into their accounts, or

acquire:

a transaction account,

a funeral policy

a savings account, or

a loan

15 km

60%

1.4

Electronic Access

Individuals earning less than R5,000 per month increasing by CPIX p.a.

1

TBC

2.

Banking Densification

Individuals in the LSM 1-5 group nationally

2

Access to cash withdrawal facility per measuring unit

TBC

1,500

3

Product related access

Individuals in the LSM 1-5 group nationally

3

Number of active accounts for qualifying products per institution

National

TBC

4

Affordable Housing Origination

Qualifying measures as per metrics agreed

2

Mortgage and development loans to qualifying households

National

TBC

5

Consumer Education

Qualifying individuals in the LSM 1-8 group

2

Consumer, Primary and Basic Education

National

2012 = 0,25%

2013 = 0,3%

2014 = 0.4%