The purpose of this policy is to determine the languages of communication and guide staff members on acceptable language use as guided by the principles of respecting diversity, tolerance and mutual respect.

Furthermore, the government of South Africa in conjunction with the department of Arts and Culture has since passed into law legislation called "The Use of Official Languages Act" (UOOLA''). This Act makes it compulsory for all National Departments, Public Entities and Enterprises to at least use three (3) official languages to effectively communicate with the general public.  In terms of this Act, the DBSA, as a national Public Entity is required to comply with the following requirements: