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South African Police Service Act, 1995 (Act No. 68 of 1995)

Regulations

South African Police Service Employment Regulations, 2018

Chapter 2 : Conduct, Ethics and Anti-Corruption

Part 1 : Code of Conduct

7. Relationship with public

 

An employee must—

(a) promote the unity and well-being of the South African nation in performing his or her official duties;
(b) serve the public in an unbiased and impartial manner in order to enhance confidence in the Service and public service;
(c) be polite, helpful and reasonably accessible in his or her dealings with the public, at all times treating members of the public as customers who are entitled to receive high standards of service;
(d) have regard for the circumstances and concerns of the public in performing his or her official duties and in the making of decisions affecting them;
(e) be committed through timely service to the development and upliftment of all South Africans;
(f) not unfairly, discriminate against any member of the public on account of race, gender, ethnic or social origin, colour, sexual orientation, age, disability, religion, political persuasion, conscience, belief, culture or language;
(g) not abuse his or her position in the Service to promote or prejudice the interest of any political party or interest group;
(h) respect and protect the dignity of every person and his or her rights as contained in the Constitution; and
(i) recognise the right of access to information of the public, excluding information that is specifically protected by law.