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South African Human Rights Commission Act, 2013 (Act No. 40 of 2013)

Notices

South African Human Rights Commission Complaints Handling Procedures

Chapter 3 : Lodging Complaints

7. Information required when lodging a complaint

 

In lodging a complaint, the complainant must—

 

(1) indicate whether the complaint is lodged personally or on behalf of another person, group or class of persons, association, organisation or organ of state and, if so, provide particulars;

 

(2) provide the following personal information—
(a) full names of the complainant;
(b) the physical and postal address of the complainant;
(c) the telephone and facsimile numbers of the complainant and his or her e-mail address, if available; and
(d) a copy of his or her identity document, birth certificate or passport, if available, and if the complainant is not a natural person, any document showing the registration number and/or official stamp of the juristic person, if available;

 

(3) provide the following information regarding the alleged violation of a fundamental right—
(a) the date and place of occurrence of the alleged violation;
(b) the nature of the fundamental right alleged to be violated;
(c) particulars of any person, group or class of persons, association, organisation or organ of state who or which is allegedly in violation of a fundamental right, if known;
(d) the names and addresses of any person who may provide information relevant to the complaint;
(e) information regarding other mechanisms which the complainant has employed in an attempt to resolve the complaint, if any;
(f) particulars of any person who has been involved in an attempt to resolve the complaint, if any;
(g) any other relevant information or supporting documents that can be used during the investigation:  Provided that such documents may be furnished to the Provincial Manager at a later stage but before a finding as contemplated in article 12 of these Procedures is mode; and
(h) the way in which the alleged violation should, in the opinion of the complainant, be resolved or the nature of the relief sought.