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South African Human Rights Commission Act, 2013 (Act No. 40 of 2013)

Notices

South African Human Rights Commission Complaints Handling Procedures

Chapter 7 : Conducting of Hearings

20. Circumstances under which the Commission conducts hearings

 

(1) The Provincial Manager may on his or her own accord or on receipt of a written request by one or both of the parties, in consultation with the parties and the Steering Committee, refer a complaint to the Panel contemplated in article 21 of these Procedures for a hearing as contemplated in section 9(1)(c) and (d) of the Act under the circumstances he or she deems fit, including the following—
(a) if a complaint cannot be resolved by any other means referred to in the Act and these Procedures;
(b) if a hearing will offer an appropriate solution regarding the complaint;
(c) if it is in the public interest;
(d) if the complaint cannot be fairly decided on the basis of documentary evidence or written statements submitted by the parties or any other person having information relevant to the complaint only; or
(e) if a party requesting a hearing supplies reasonable grounds.

 

(2) A party requesting a hearing must do so in writing setting out—
(a) the reasons, with due regard to the provisions of subarticle (1 ), as to why a hearing is desirable; and
(b) the material issues that the party wishes to raise during the hearing.