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Water Services Act, 1997

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To provide for the rights of access to basic water supply and basic sanitation; to provide for the setting of national standards and of norms and standards for tariffs; to provide for water services development plans; to provide a regulatory framework for water services institutions and water services intermediaries; to provide for the establishment and disestablishment of water boards and water services committees and their powers and duties; to provide for the monitoring of water services and intervention by the Minister or by the relevant Province; to provide for financial assistance to water services institutions; to provide for certain general powers of the Minister; to provide for the gathering of information in a national information system and the distribution of that information; to repeal certain laws; and to provide for matters connected therewith.


Last update: July 2023

Copyright: This Act reproduced under Government Printers Copyright Authority 10154 dated 20 March 1996

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Latest Developments:


The Water Services Act, 1997 (Act No. 108 of 1997), has been updated with the Name change of Bloem Water to Vaal Central Water Board, as per Notice No. 3664 of GG48954 dated 13 July 2023.


The Water Services Act, 1997 (Act No. 108 of 1997), has been updated with the Name Change of Umgeni Water to uMngeni – uThukela Water; Disestablishment of Mhlathuze Water and the transfer of Staff, Assets and Liabilities of former Mhlathuze Water to uMngeni – uThukela Water and Extension of the Boundary of Umgeni Water to include Mhlathuze Water to form a single Water Board in the KwaZulu-Natal Province, as per Notice No. 3555 of GG48833 dated 19 June 2023.


The Act has been amended by the Water Services Amendment Act, No. 30 of 2004 as published in Government Gazete No. 27273 dated 11 February 2005.

The Act has been amended by the addition of Regulations published in Government Notice Noi. R509 dated 8 June 2001.

The Water Services Provider Contract Regulations have been added to the Act as Gazetted in Regulation Gazette 7414 dated 19 July, 2002.

The following bulleted items have been Gazetted but not yet added to the Water Services Act on Acts Online:

Norms and Standards iro tariffs for water services Regulations – GG 22472 dated 20 July 2001,


The Water Services Act, 1997 has been added to site, including two sets of Proposed Regulations. These are Regulations in terms of section 9(1) and 73(1)(j) of the Act and Regulations on Norms and Standards in respect of Tariffs for Water Services.