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GT Shield

Electronic Communications Act, 2005 (Act No. 36 of 2005)

Regulations

Numbering Plan Amendment Regulations, 2020

Schedules

Schedule 1: Short code strategy

 

1. Background

 

The aim of this strategy is to:

(a) cater for the demand of short codes; and
(b) provide a guidance on the future assignment of short codes; and
(c) provide support on the consistent foundation for the use of short codes.

 

2. Usage of short codes

 

(1) Short Codes that have been assigned pre 31 March 2013 have been recorded and are not subject to the short code migration, with the exception of:
(a) codes that have been assigned within the levels that have the status protected;
(b) codes assigned to services that have been harmonized; and
(c) service codes that have been assigned within the levels classified as access codes.

 

(2) Short codes that begin with "1”, "3” and "4” have the status released.

 

(3) Short codes that begin with ‘1’ shall be structured as either 3, 4, 5 or 6-digit codes.

 

(4) Short codes that begin with "1” are classified as follows:
(a) Access Codes
(i) These codes are used by the subscribers of one licensee to select the services of another licensee on a call by call basis by adding an access code before dialling the recipient number.
(ii) Access codes designated for Carrier Pre-Selection (CPS):
4-digit codes "16XX" and "19XX"
(b) Service Codes
(i) These codes are used to access:
1. on-net or off-net services; and
2. harmonized services.
(ii) Service codes designated for on-net services and internal routing purposes.
109 xxx (total of 1000 codes)
122 xxx (total of 1000 codes)
143 xxx (total of 1000 codes)
(iii) Service designated for harmonized services

 

Harmonized Codes

Service

Code

Voicemail retrieval

132

Voicemail deposit

134

Customer care/service

135

Prepaid recharge and balance enquiry

136

Account Enquiries

137

(iv) Service codes designated for Government services - Provincial offices. These short codes are accessible off-net and are reserved for the designated provincial offices as shown.

 

Government services - Provincial offices

Eastern Cape

1PR-EC

17732

Free State

1PR-FE

17733

Gauteng

1PR-GP

17747

Limpopo

1PR-LP

17757

Northern Cape

1PR-NC

17762

Mpumalanga

1PR-MP

17767

North West

1PR-NW

17769

Western Cape

1PR-WC

17792

KwaZulu Natal

1PR-ZN

17796