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Electronic Communications Act, 2005 (Act No. 36 of 2005)

Regulations

Number Portability Regulations, 2018

11. Principles for ported numbers services

 

(1) A recipient operator must not request to port a number for any subscriber unless it has received a verified request from that subscriber.

 

(2) To promote transparency and alert subscribers that a number has been ported, the call-originating operator must issue a warning to the calling subscriber before connecting the call.

 

(3) The call-originating operator must not charge the calling subscriber for the duration in which the warning is being applied. The warning must comprise of three audible beeps.