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Consumer Protection Act, 2008

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To promote a fair, accessible and sustainable marketplace for consumer products and services and for that purpose to establish national norms and standards relating to consumer protection, to provide for improved standards of consumer information, to prohibit certain unfair marketing and business practices, to promote responsible consumer behaviour, to promote a consistent legislative and enforcement framework relating to consumer transactions and agreements, to establish the National Consumer Commission, to repeal sections 2 to 13 and sections 16 to 17 of the Merchandise Marks Act, 1941 (Act No. 17 of 1941), the Business Names Act, 1960 (Act No. 27 of 1960), the Price Control Act, 1964 (Act No. 25 of 1964), the Sales and Service Matters Act, 1964 (Act No. 25 of 1964), the Trade Practices Act, 1976 (Act No. 76 of 1976), the Consumer Affairs (Unfair Business Practices) Act, 1988 (Act No. 71 of 1988), and to make consequential amendments to various other Acts; and to provide for related incidental matters.


Last update: October 2022

Copyright: This Act reproduced under Government Printers Copyright Authority 10154 dated 20 March 1996

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Latest Developments:


The Consumer Protection Act, 2008 (Act No. 68 of 2008) has been updated with Guidelines to be followed by the National Consumer Commission in assessing Applications for Accreditation of Consumer Protection Groups in terms of Section 78 of the Act (The CPA), as per Notice No. 1366, GG47373, dated 28 October 2022.


The Consumer Protection Act, 2008 (Act No. 68 of 2008) has been amended by Prescription of the South African Automotive Industry Code and Accreditation of the Alternative Dispute Resolution Scheme Administered by the Motor Industry Ombud of South Africa as an Accredited Industry Ombud in terms of section 82 of the Consumer Protection Act, 2008 (Act no. 68 of 2008), Notice No. 817, Government Gazette 38107, dated 17 October 2014.


The Consumer Protection Act, 2008 (Act No. 68 of 2008) has been amended by Government Gazette 34180, dated 1 April 2011 – Notice R. 293; Consumer Protection Act 2008 Regulations.


This Act has been added to the site, as published in Government Gazette No. 32186 dated 29 April 2009 – please note Schedule 2 of the Act regarding the promulgation.