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Tourism Act, 2014 (Act No. 3 of 2014)

Notices

Norms and Standards for the Safe Operations of the Tourism Sector in the context of COVID-19 and other related pandemics

14. Norms and Standards for Curio Shops

 

Operational and Staff Preparedness

 

A person in charge of a curio shop must—

(a) implement protocols and guidelines for staff, including health checks;
(b) integrate technologies to enable  automation such as contactless touchpoints and payments, where possible;
(c) introduce a COVID-19 and other related pandemics contingency plan, should a new case emerge;
(d) train staff to ensure the execution of operational plans; and
(e) monitor the wellbeing of the employees and encourage them to follow the latest advice of health authorities.

 

Safe Attractions Experience

 

A person in charge of a curio shop must—

(a) implement processes focused on sanitation, disinfection and deep cleaning;
(b) reduce the capacity of the curios shop to a limit appropriate to allow for social distancing; and
(c) implement customer processes to minimise physical contact, such as allowing extra time for customers to enter the curio shop.

 

Rebuilding Trust and Confidence

 

A person in charge of a curio shop must—

(a) communicate clearly to customers regarding new health hygiene protocols; and
(b) communicate health guidelines to customers ahead of a possible trip, and where possible, upon arrival at a curio shop.