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9. Procedure for Requesting Access to Information


The PAIA Unit receives requests for access to information on behalf of the DIO and assists any person wishing to lodge a request.


Any enquiries regarding the lodging of request(s) for access to information of the Department should be made by visiting the PAIA Unit at 260 Justice Mahomed Street; sending a fax to 086 471 1939; calling the PAIA Unit at 012 444 9045/57/58; or sending an email to


9.1 Who can request information?

9.2 Manner of accessing information

9.3 Formal requests as per PAIA requirements

9.4 Turnaround times for attending to requests

9.5 Fees