Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)
Promotion of Access to Information (PAIA) Manual
10. Refused Access and Appeals
10.3 Deemed Refusal of a Request
If the DIO fails to give a decision on a request for access to the requester within the prescribed 30 day period, the DIO will be deemed to have refused such a request. The requester may then lodge an internal appeal against such refusal.