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South African Police Service Act, 1995 (Act No. 68 of 1995)

Regulations

Forensic DNA Regulations, 2015

16. Dealing with complaints

 

(1) The Board may receive complaints made in accordance with these Regulations about any matter referred to in regulation 15.

 

(2) The Chairperson must ensure that any complaint that is received in terms of regulation 15 is dealt with in terms of these regulations.

 

(3) The Chairperson must appoint an assessment committee within seven days of receipt of a complaint to assess the complaint and submit a report with recommendations to the Board.

 

(4) A complaint must be made not later than 12 months after—
(a) the date on which the matter which is the subject of the complaint occurred; or
(b) the date on which the matter which is the subject of the complaint came to the knowledge of the complainant.

 

(5) The time limit in subregulation (4) shall not apply if the Board is satisfied that—
(a) the complainant had good reasons for not making the complaint within that time limit; and
(b) notwithstanding the delay, it is still possible to investigate the complaint effectively and fairly.