Public Service Act, 1994 (Act No. 103 of 1994)
Public Service Regulations, 2016
Chapter 3 : Planning, Organisational Arrangements and Service Delivery
Part 1 : Planning and reporting
29. Assessment of efficiency and effectiveness
An executive authority must assess the efficiency and effectiveness of a department in supporting that department's service delivery objectives using the assessment tools as may be directed by the Minister and submit the report to the Minister on such date and format as directed by the Minister.
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