Acts Online
GT Shield

Public Service Act, 1994 (Act No. 103 of 1994)


Public Service Regulations, 2016

Chapter 2 : Conduct, Financial Disclosure, Anti-Corruption and Ethics Management

Part 1 : Code of Conduct

12. Relationship with public


An employee shall—

(a) promote the unity and well-being of the South African nation in performing his or her official duties;
(b) serve the public in an unbiased and impartial manner in order to create confidence in the public service;
(c) be polite, helpful and reasonably accessible in his or her dealings with the public;
(d) have regard for the circumstances and concerns of the public in performing his or her official duties and in the making of decisions affecting them;
(e) be committed through timely service to the development and upliftment of all South Africans;
(f) not abuse his or her position in the public service to promote or prejudice the interest of any political party or interest group;
(g) respect and protect the dignity of every person and his or her rights as contained in the Constitution; and
(h) recognise the public's right of access to information, excluding information that is specifically protected by law.