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Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)


Promotion of Access to Information (PAIA) Manual

3. Purpose of the Manual


This manual is intended to:


Provide information on the DHS's structure, functions and services it renders to the public and how to gain access to them;
Provide information about departmental contact information including details of postal, street and electronic mail addresses; phone and fax numbers of the Information Officer (IO) and the designated Deputy Information Officer (DIO);
Provide a list of automatically available records under departmental custody;
Provide a list of records categories accessible to members of the public by following the processes as stipulated in PAIA sections 11 and 18;
Outline procedures to be followed by members of the public in accessing information under DHS's custody, in accordance with the provisions of PAIA.