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Property Practitioners Act, 2019 (Act No. 22 of 2019)

Chapter 5 : Compliance and Enforcement

28. Lodging of complaints

 

(1) Any person may, in the prescribed form, lodge a complaint with the Authority against a property practitioner in respect of financing, marketing, management, letting, hiring, sale or purchase of property.

 

(2) The Authority must, in writing, within seven days acknowledge receipt thereof and inform the complainant of the case number assigned to the complaint.

 

(3) After receiving the complaint, the Authority may require the complainant to submit further information or documentation in relation to the complaint.