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Skills Development Act, 1998 (Act No. 97 of 1998)


Service Level Agreement Regulations, 2005

Chapter 1 : Performance Management of the SETA

2. Procedure for negotiating a service level agreement with SETAs


The Director-General and each SETA must annually conduct negotiations on a service level agreement as follows:


(1) The Director-General must submit to each SETA by no later than the end of July in each year a draft service level agreement for the subsequent financial year;


(2) the SETA must submit its proposed amendments to that draft agreement to the Director-General by the end of September of each year;


(3) the Director-General and the SETA must seek to conclude a service level agreement by the end of November of each year.