To provide for the recognition of financial services ombud schemes; to lay down minimum requirements for ombud schemes; to promote consumer education with regard to ombud schemes; to co-ordinate the activities of ombuds of recognised schemes with the activities of the Pension Funds Adjudicator and the Ombud for Financial Services Providers; to develop and promote best practices for complaint resolution; to empower the Ombud for Financial Services Providers to act as a statutory ombud in certain cases; and to provide for matters connected therewith.
Last update: 2007
Copyright: This Act reproduced under Government Printers Copyright Authority 10154 dated 20 March 1996
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The Financial Services Ombud Schemes Act, 2004 (Act No. 37 of 2004) has been amended by the Co-operative Banks Act, 2007 (Act No. 40 of 2007).
The Financial Services Ombud Schemes Act, 2004 (Act No. 37 of 2004) has been added to the website.