4.6

Norm 6. Victims' information must be treated with strictest confidentiality

4.6.1

Standard: Confidentiality of the victims to be respected at all times

4.6.2

Outcome: Victims' information and whereabouts are protected

PROGRAMME PRACTICES:

(a)

Service provider must ensure that an organisation have a safe and lockable cabinet for files, information and personal belongings

(b)

Service provider must ensure that all information on intervention is confidential and all reports are locked in the safe

(c)

Service provider must ensure that the keys to the safe is kept by the Manager or the staff member on duty

(d)

Service provider must ensure that spare keys are accessible for managers in case there is a crisis and be signed in a register (taken and delivered back)

(e)

Service provider must ensure that all victims’ reports are on the file

(f)

Service provider must ensure that victim’s cellphone is locked in the lockup locker or safe according to the organisation ’s policy