Gold Membership
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Public Service Commission Act, 1997 (Act No. 46 of 1997)RulesRules on Referral and Investigation of Grievances of Employees in the Public ServiceChapter 2: Referral of Grievances to Commission4. Manner of referral of grievance |
| (1) | A grievance submitted to the Commission in terms of rule 3 must be addressed to the Public Service Commission. |
[Rule 4(1) substituted by section 3(a) of the Public Service Commission Rules on Referral and Investigation of Grievances of Employees in the Public Service Amendment of 2023, Notice No. 2374, GG50311, dated 22 March 2024]
| (2) | Grievances may be referred to the Commission by— |
| (a) | registered post, in which case the employee or executive authority must keep proof that the grievance was posted; |
| (b) | e-mail using the following e-mail address: [email protected]; |
| (c) | facsimile, in which case the employee or executive authority must keep proof that the facsimile was successfully transmitted to the Commission; or |
| (d) | delivered by hand at any of the offices of the Commission, in which case the Commission must provide the employee or executive authority with proof of receipt. |
(3)
| (a) | Subject to rule 5, referrals must be signed and dated by the employee and must be accompanied by a copy of the duly completed Grievance Form, signed and dated by the aggrieved employee, the designated employee appointed by the relevant department to facilitate the resolution of grievances, and where applicable, also signed and dated by the relevant executive authority. |
| (b) | In the absence of the signature of the designated employee, proof of submission to the designated employee must be provided. |
[Rule 4(3) substituted by section 3(b) of the Public Service Commission Rules on Referral and Investigation of Grievances of Employees in the Public Service Amendment of 2023, Notice No. 2374, GG50311, dated 22 March 2024]
(4)
| (a) | An aggrieved employee who cannot write may visit any office of the Commission and may request to be assisted with the completion the Commission Grievance Referral Form. |
| (b) | The Commission must request that the employee to affix his or her left or right thumb print to the Commission Grievance Referral Form. |
[Rule 4(4) substituted by section 3(c) of the Public Service Commission Rules on Referral and Investigation of Grievances of Employees in the Public Service Amendment of 2023, Notice No. 2374, GG50311, dated 22 March 2024]
