Gold Membership
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Public Service Commission Act, 1997 (Act No. 46 of 1997)RulesRules on Referral and Investigation of Grievances of Employees in the Public ServiceChapter 5: Processing and Consideration of Grievances received by the PSC18. Guiding principles and standards in investigations and consideration of grievances |
The Commission, when it investigates and considers grievances, must—
| (a) | be independent and impartial and must exercise its powers and perform its functions without fear, favour or prejudice in the interest of the maintenance of effective and efficient public administration; |
| (b) | promote the highest standard of professional ethics; |
| (c) | strive to finalise grievance investigation within the prescribed timeframes; |
| (d) | apply the rules of administrative justice; |
| (e) | follow the inquisitorial approach and be objective; |
| (f) | provide departments with legally sound and implementable recommendations; |
| (g) | encourage speedy resolution of grievances; and |
| (h) | promote sound labour relations. |
