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"ombud"

means each of the following:

(a) The Adjudicator as defined in section 1(1) of the Pension Funds Act;
(b) the Ombud for Financial Services Providers as defined in section 1(1) of the Financial Advisory and Intermediary Services Act;
(c) a person declared by a specific financial sector law to be a statutory ombud; and
(d) a person who has the function, in terms of the rules of a recognised industry ombud scheme, of mediating or resolving complaints to which the scheme applies;