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Financial Sector Regulation Act, 2017 (Act No. 9 of 2017)

Regulations

Deposit Insurance Regulations, 2024

Chapter VI: Public Awareness

25. Type and contents of depositor protection information that must be provided by banks

 

(1) A bank must make information about depositor protection readily available and visible to depositors.

 

(2) When informing a depositor about depositor protection and in advertising materials, a bank must—
(a) make true, correct, and complete representations with respect to—
(i) what constitutes a qualifying depositor;
(ii) whether a product qualifies for depositor protection;
(iii) the limit of cover applicable to depositor protection as specified in these regulations; and
(iv) its membership to the Corporation; and
(b) only use standardised material approved by the Corporation.

 

(3) A bank must state in the terms and conditions of a product whether the depositor and product qualifies for depositor protection.

 

(4) A bank must ensure that its customer-facing staff undergo depositor protection training annually using the training or training material made available by the Corporation in accordance with regulation 24(c).