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Water Services Act, 1997 (Act No. 108 of 1997)

Regulations

Regulations Relating to Compulsory National Standards and Measures to Conserve Water

10. Water services audit as a component in the Water Services Development Plan

 

(1) A water services authority must include a water services audit in its annual report on the implementation of its water services development plan required in terms of section 18(1) of the Act.

 

(2) A water services audit must contain details for the previous financial year and, if available, comparative figures for the preceding two financial; years of—
(a) the quantity of water services provided, including at least—
(i) the quantity of water used by each user sector;
(ii) the quantity of water provided to the water services institution by another water services institution;
(iii) the quantity of effluent received at sewage treatment plants; and
(iv) the quantity of effluent not discharged to sewage treatment plants and approved for use by the water services institution;
(b) the levels of services rendered, including at least—
(i) the number of user connections in each user sector;
(ii) the number of households provided with water through communal water services works;
(iii) the number of consumers connected to a water reticulation system where pressures rise above 900 kPa at the consumer connection;
(iv) the number of households provided with sanitation services through consumer installations connected to the sewerage system;
(v) the number of households with access to basic sanitation services;
(vi) the number of new water supply connections made; and
(vii) the number of new sanitation connections made;
(c) the numbers provided in compliance with paragraph (b) expressed as a percentage of the total number of connections or households;
(d) cost recovery, including at least—
(i) the tariff structures for each user sector;
(ii) the income collected expressed as a percentage of total costs for water services provided; and
(iii) unrecovered charges expressed as a percentage of total costs for water services provided;
(e) meter installation and meter testing, including at least—
(i) the number of new meters installed at consumer installations: and
(ii) the number of meters tested and the number of meters replaced expressed as a percentage of the total number of meters installed at consumer connections;
(f) the water quality sampling programme contemplated in regulation 5(1), the results of the comparison set out in regulation 5(3) and any occurrence reported in compliance with regulation 5(4); and
(g) water conservation and demand management, including at least—
(i) the results of the water balance as set out in regulation 11;
(ii) the total quantity of water unaccounted for;
(iii) the demand management activities undertaken; and
(iv) the progress made in the installation of water efficient devices.