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National Credit Act, 2005 (Act No. 34 of 2005)

National Credit Regulations, 2006

Chapter 7 : Record Keeping and Registers

Part B : Registers

58. Register of marketing options


(1) The register maintained by a credit provider as required in terms of section 74(7) of the Act must contain the following records as set out in Form 36:
(a) the consumer’s name and account number;
(b) the consumer’s contact details;
(c) the options selected by the customer; and
(d) the date upon which the consumer selected the options;


(2) The register must be maintained in written or electronic format, provided that the format is accessible for inspection by the National Credit Regulator;


(3) The records contained in the register must be maintained in the register until the consumer account is closed;


(4) If the consumer selects any of the options provided for in section 74(6), the records of earlier selections must be retained for a period of 3 years.