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National Credit Act, 2005 (Act No. 34 of 2005)

Chapter 5 : Consumer Credit Agreements

Part B : Disclosure, form and effect of credit agreements

94. Liability for lost or stolen cards or other identification devices

 

(1) If a credit facility provides for access to that facility by use of a card, personal identification code or number or similar identification device, the document that records that credit agreement must set out a contact telephone number at which the consumer may report the loss or theft of that card, personal identification code or number or other device.

 

(2) A credit provider must not impose a liability on a consumer for any use of a credit facility after the time that the consumer has reported the loss or theft of the associated card, personal identification code or number or similar device, unless—
(a) the consumer’s signature appears on the voucher, sales slip, or similar record evidencing that particular use of the credit facility; or
(b) the credit provider has other evidence sufficient to establish that the consumer authorised or was responsible for that particular use of the credit facility.