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National Credit Act, 2005 (Act No. 34 of 2005)

Chapter 2 : Consumer Credit Institutions

Part A : National Credit Regulator

15. Enforcement functions of National Credit Regulator


The National Credit Regulator must enforce this Act by—

(a) promoting informal resolution of disputes arising in terms of this Act between consumers on the one hand and a credit provider or credit bureau on the other, without intervening in or adjudicating any such dispute;
(b) receiving complaints concerning alleged contraventions of this Act;
(c) monitoring the consumer credit market and industry to ensure that prohibited conduct is prevented or detected and prosecuted;
(d) investigating and ensuring that national and provincial registrants comply with this Act and their respective registrations;
(e) issuing and enforcing compliance notices;
(f) investigating and evaluating alleged contraventions of this Act;
(g) negotiating and concluding undertakings and consent orders contemplated in section 138(1)(b);
(h) referring to the Competition Commission any concerns regarding market share, anti-competitive behaviour or conduct that may be prohibited in terms of the Competition Act, 1998 (Act No. 89 of 1998);
(i) referring matters to the Tribunal and appearing before the Tribunal, as permitted or required by this Act; and
(j) dealing with any other matter referred to it by the Tribunal.