National Credit Act, 2005 (Act No. 34 of 2005)
Chapter 7 : Dispute Settlement other than debt enforcement
Part B : Initiating complaints or applications
138. Consent orders
|(1)||If a matter has been—|
|(a)||resolved through the ombud with jurisdiction, consumer court or alternative dispute resolution agent; or|
|(b)||investigated by the National Credit Regulator, and the National Credit Regulator and the respondent agree to the proposed terms of an appropriate order,|
the Tribunal or a court, without hearing any evidence, may confirm that resolution or agreement as a consent order.
|(2)||With the consent of a complainant, a consent order confirmed in terms of subsection (1)(b) may include an award of damages to the complainant.|
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