Acts Online
GT Shield

National Credit Act, 2005 (Act No. 34 of 2005)

Chapter 7 : Dispute Settlement other than debt enforcement

Part B : Initiating complaints or applications

138. Consent orders


(1) If a matter has been—
(a) resolved through the ombud with jurisdiction, consumer court or alternative dispute resolution agent; or
(b) investigated by the National Credit Regulator, and the National Credit Regulator and the respondent agree to the proposed terms of an appropriate order,

the Tribunal or a court, without hearing any evidence, may confirm that resolution or agreement as a consent order.


(2) With the consent of a complainant, a consent order confirmed in terms of subsection (1)(b) may include an award of damages to the complainant.