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Military Ombud Act, 2012 (Act No. 4 of 2012)

Regulations

Military Ombud Complaints Regulations 2015

5. Registration of complaints

 

The Ombud must, upon receipt of a complaint lodged as contemplated in regulation 3—

(a) enter such complaint into a register, which must contain the information as contemplated in regulation 3(2);
(b) allocate an official case reference number to the complaint; and
(c) issue a written acknowledgment of receipt, including the case reference number contemplated in paragraph (b), to the complainant within 14 days of receipt of the complaint.