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Housing Consumers Protection Measures Act, 1998 (Act No. 95 of 1998)

National Home Builders Registration Council : Code of Conduct for Home Builders

Chapter Eight : Duty not to Deceive

 

 

8.1 Marketing and advertising

 

When marketing or advertising homes or services, a home-builder must act honestly and with the highest integrity, and may not mislead or deceive a housing consumer.

 

8.2 Expertise

 

A home-builder must not falsely claim to be an expert or to have any skill knowledge or capabilities in respect of the construction of a home.

 

8.3 Misrepresentation

 

A home-builder may not mislead a housing consumer about any aspect of a home or the land or make any other misrepresentation that misleads any person.

 

8.4 False statements

 

8.4.1 A home-builder must not:
a) make or sign any false statement;
b) prepare or maintain false accounts or records;
c) assist any other person in doing so.

 

8.5 Show Houses and Brochures

 

A home-builder may not falsely create an impression that a home is or will be similar to a home viewed by a housing consumer or shown in a brochure.

 

8.6 Influencing Housing Consumers

 

8.6.1 A home-builder may not compel any housing consumer to use or not to use:
a) services of any financial institution;
b) financial assistance offered by any person;
c) the service of another home builder.

Unless it is for the benefit of the housing consumer and such benefit is disclosed.

 

8.7 Fronts

 

A home-builder may not use a Company, Close Corporation or third party to do anything which is not permissible of a home builder to do.