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Housing Consumers Protection Measures Act, 1998 (Act No. 95 of 1998)

National Home Builders Registration Council : Code of Conduct for Home Builders

Chapter Nineteen : Duty to Communicate and Retain Records

 

 

A home-builder shall without delay, reply fully to any request for information by a housing consumer regarding a contract between themselves.

 

19.1 Form of reply

 

If the request was in writing, the reply shall be in writing on the home builders business document.

 

19.2 Record retention

 

A home-builder shall retain the contract and all related correspondence, documents and records for a period of six years from date of occupation of a home by the housing consumer.

 

19.3 Duty to give access

 

A home-builder shall, subject to the contract between himself and the housing consumer, grant access at all reasonable times to the following people:

a) A housing consumer;
b) a person appointed by the housing consumer and whose identity has been disclosed to the home-builder by the housing consumer;
c) a building inspector of a government body;
d) any representative of a financial institution or other person financing the construction;
e) any authorized representative of the NHBRC.

 

19.4 Purpose for access

 

Access shall only be granted for the purpose of :

a) inspecting a home;
b) assessing progress made with regard to construction.

 

19.5 Vicarious liability

 

A home-builder shall accept responsibility for all acts, omissions and / or representations of all persons whom he/she has appointed, where they act in the course and scope of their appointment in the construction or sale of a home by the home builder.

 

19.6 Indemnity for housing consumers

 

A home-builder shall indemnify a housing consumer against any claim arising out of personal injury or damage to property attributable to the negligence or other unlawful conduct of the home-builder in the construction of a home for the housing consumer.