Financial Services Ombud Schemes Act, 2004 (Act No. 37 of 2004)

19. Regulations

Purchase

The Minister may, after consultation with the board and the Council and by notice in the Gazette, make regulations regarding—

(a)	the proceedings of the statutory ombud;

(b)	the limitations on the jurisdiction of the statutory ombud, having regard to—

(i)	the factual or legal complexity of any complaint dealt with by the statutory ombud;

(ii)	the nature of the client whose complaint is dealt with by the statutory ombud;

(iii)

the maximum amount involved in the dispute between the client and the financial institution; and

(iv)	the legal relationship between the client whose complaint is to be dealt with and the financial institution;

(c)	any matter which in terms of this Act is required or permitted to be prescribed; and

(d)	any other matter which it is necessary to prescribe in order to achieve the objects of this Act.