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Financial Sector Regulation Act, 2017 (Act No. 9 of 2017)

Chapter 14 : Ombuds

Part 3 : Powers of Ombud Council

207. Requests for information

 

(1)

(a) The Ombud Council may, by written notice, require an ombud scheme or an ombud to provide specified information or a specified document in the possession or under the control of the person to whom the notice is given, being information or a document which is relevant to the Ombud Council’s assessment of compliance by an ombud scheme or an ombud with—
(i) a financial sector law in so far as it relates to ombuds;
(iii) a directive issued by the Ombud Council in terms of section 202; or
(iv) an enforceable undertaking accepted by the Ombud Council.
(b) The Ombud Council may require the information or document to be verified as specified in the notice, including by an auditor approved by the Ombud Council.

 

(2) A person that has been given a notice in terms of subsection (1) must comply with the requirements in the notice.

 

[Section 207 to take effect on 1 April 2020, per Notice No. 1130 of 2019, GG 42677, dated 30 August 2019]