Financial Advisory and Intermediary Services Act, 2002 (Act No. 37 of 2002)
Codes of Conduct
Amendment of the General Code of Conduct for Authorised FSPs and Representatives, 2020
Part V : Contacting of client
|6.||A provider must—|
|(a)||in making contact arrangements, and in all communications and dealings with a client, act honourably, professionally and with due regard to the convenience of the client; and|
|(b)||at the commencement of any contact, visit or call initiated by the provider, explain the purpose thereof and at the earliest opportunity, provide the information referred to in section 5.|
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