Acts Online
GT Shield

[Deleted] Part V : Complaint Resolution

 

[Deleted] 11. General

[Deleted] 12. Basic principles of systems and procedures

[Deleted] 13. Resolution of complaints

[Deleted] 14. Specific obligations

 

[Part V deleted by section 4 of Schedule B of the Amendment of the Specific Code of Conduct for Authorised Financial Services Providers and Representatives conducting Short-term Deposits Business, 2020, Notice No. 706, GG43474, dated 26 June 2020 - effective 6 months after the effective date of the Amendment of the General Code of Conduct for Authorised FSPs and Representatives, 2020]