Financial Advisory and Intermediary Services Act 2002 (Act No. 37 of 2002)

Codes of Conduct

Purchase

A provider must, in the event of unsolicited contacting of a client—

(a)	in making contact arrangements, and in all communications and dealings with a client, act honorably, professionally and with due regard to the convenience of the client; and

(b)	at the commencement of any such contact, visit or call initiated by the provider, explain the purpose thereof