Financial Advisory and Intermediary Services Act, 2002 (Act No. 37 of 2002)
Chapter V : Duties of authorised Financial Services Providers
18. Maintenance of records
|(b)||complaints received together with an indication whether or not any such complaint has been resolved;|
|(c)||the continued compliance with the requirements referred to in section 8;|
|(d)||cases of non-compliance with this Act, and the reasons for such non -compliance; and|
|(e)||the continued compliance by representatives with the requirements referred to in section 13(1) and (2).|
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