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Social Assistance Act, 2004 (Act No. 13 of 2004)

Regulations relating to the Application for and Payment of Social Assistance and the requirements or conditions in respect of eligibility for Social Assistance

Chapter 7 : Standard Rules and Procedure applicable at Pay-Points

36. Accreditation of certain organisations and persons attending pay-out at pay-point

 

(1) The Agency may accredit an organisation, a member of staff, a person acting on behalf of any such organisation or a community service worker to attend upon and be present during the payment of social assistance at a pay-point for the purposes of—
(a) providing any service or assistance in any manner to a beneficiary to ensure the comfort and well-being of the beneficiary when receiving social assistance; and
(b) providing any meals or non-alcoholic drinks for the comfort and well-being of the beneficiary.

 

(2) An organisation or person authorised by the Agency to render any service or assistance to a beneficiary for the comfort or well-being of the beneficiary must—
(a) comply with any law, rule or procedure for the rendering of any such service or assistance;
(b) at its own cost, obtain any such approval, authorisation or exemption as may be required in terms of any other law applicable to the rendering of any such service or assistance;
(c) when rendering a service or assistance in terms of these regulations, comply with any standards, procedures or rules applicable to a pay-point; and
(d) report to the Agency any act or conduct of any person at the pay-point, which act or conduct is contrary to the Act, any policy, rules or procedures made under or in terms of the Act.