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Municipal Systems Act, 2000 (Act No. 32 of 2000)

Chapter 2 : Legal Nature and Rights and Duties of Municipalities

6. Duties of municipal administrations

 

(1) A municipality’s administration is governed by the democratic values and principles embodied in section 195(1) of the Constitution.

 

(2) The administration of a municipality must—
(a) be responsive to the needs of the local community;
(b) facilitate a culture of public service and accountability amongst staff;
(c) take measures to prevent corruption;
(d) establish clear relationships, and facilitate co-operation and communication between it and the local community;
(e) give members of the local community full and accurate information about the level and standard of municipal services they are entitled to receive; and
(f) inform the local community how the municipality is managed, of the costs involved and the persons in charge.