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Liquor Act, 2003 (Act No. 59 of 2003)

Regulations

National Liquor Regulations, 2004

Part 5 : Compliance

18. Complaints

 

(1) An inspector, or a person adversely affected by conduct inconsistent with the Act, may file a complaint in Form NLA 20, alleging that—
(a) an unregistered person is engaging in conduct in respect of which the Act requires that person to be registered; or
(b) a registrant has acted in contravention of the Act or a condition of registration.

 

(2) If a complaint alleges conduct that is an offence in terms of section 34, the National Liquor Authority must—
(a) assign an inspector to investigate the compliant, if it was not filed by an inspector; or
(b) refer the matter to the Director of Public Prosecutions.

 

(3) After investigating a complaint assigned in terms of subregulation (2)(a), an inspector may—
(a) issue a compliance notice to the registrant, if any, in accordance with section 31 and Regulation 19;
(b) if the complaint alleges that an unregistered person is engaging in activity in respect of which the Act requires registration, issue a notice to cease that conduct; or
(c) ecommend to the National Liquor Authority that the complaint be—
(i) dismissed, if there is too little evidence to support the allegations; or
(ii) referred to the Director of Public Prosecutions.