Pharmacy Act, 1974
R 385
Financial Advisory and Intermediary Services Act, 2002 (Act No. 37 of 2002)Chapter V : Duties of authorised Financial Services Providers18. Maintenance of records |
An authorised financial services provider must, except to the extent exempted by the registrar, maintain records for a minimum period of five years regarding—
(a) | known premature cancellations of transactions or financial products by clients of the provider; |
(b) | complaints received together with an indication whether or not any such complaint has been resolved; |
(c) | the continued compliance with the requirements referred to in section 8; |
(d) | cases of non-compliance with this Act, and the reasons for such non -compliance; and |
(e) | the continued compliance by representatives with the requirements referred to in section 13(1) and (2). |