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Consumer Protection Act, 2008 (Act No. 68 of 2008)

Chapter 2 : Fundamental Consumer Rights

Part D : Right to disclosure and information

26. Sales records

 

 

1) This section does not apply to a transaction if—
a) section 43 of the Electronic Communications and Transactions Act applies to that transaction; or
b) the transaction has been exempted in terms of subsection (3).

 

2) A supplier of goods or services must provide a written record of each transaction to the consumer to whom any goods or services are supplied.

 

3) The record contemplated in subsection (2) must include at least the following information:
a) The supplier’s full name, or registered business name, and VAT registration number, if any;
b) the address of the premises at which, or from which, the goods or services were supplied;
c) the date on which the transaction occurred;
d) a name or description of any goods or services supplied or to be supplied;
e) the unit price of any particular goods or services supplied or to be supplied;
f) the quantity of any particular goods or services supplied or to be supplied;
g) the total price of the transaction, before any applicable taxes;
h) the amount of any applicable taxes; and
i) the total price of the transaction, including any applicable taxes.

 

4) The Minister may, by notice in the Gazette, exempt categories of goods or services, or circumstances of trade, from the application of subsections (2) and (3).