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Table of Contents
Community Schemes Ombud Service Act, 2011
Notice No. 519 of 2011
Act
Chapter 1 : Interpretation
1. Definitions
Chapter 2 : Community Schemes Ombud Service
2. Purpose of Act
3. Establishment of Service
4. Functions of Service
5. Mandate
6. Board of Service
7. Appointment of members of Board
8. Functions of Board
9. Disqualification from membership of Board
10. Resignation and removal from office
11. Fiduciary duty and disclosure
12. Committees
13. Delegation and assignment of functions by Board
14. Appointment of chief ombud and chief financial officer
15. Conditions of appointment of chief ombud and chief financial officer
16. Removal of chief ombud and chief financial officer from office
17. Acting chief ombud and chief financial officer
18. Functions of chief ombud
19. Functions of chief financial officer
20. Delegation by chief ombud and chief financial officer
21. Staff of Service
22. Funds of Service
23. Application of Public Finance Management Act
24. Tabling in Parliament
25. Delegation by Minister
26. Additional functions
27. Provision of information
28. Intervention by Minister
29. Regulations
30. Judicial management and liquidation
31. Security of information
32. Documents relating to litigation
33. Limitation of liability
34. Offences and penalties
35. Independence of Service
36. Practice directives
37. Privileges, immunities and non-waiver
Chapter 3 : Applications
38. Applications
39. Prayers for relief
40. Further information or material for applications
41. Time limit on certain applications
42. Rejection of applications
43. Notice to affected persons and association
44. Notice to applicant
45. Amendment or withdrawal of application
46. Inspection of documentation
47. Conciliation
48. Referral to adjudicator
Chapter 4 : Investigation and representation
49. Adjudication fees
50. Investigation by adjudicator
51. Investigative powers of adjudicator
52. Legal representation
Chapter 5 : Adjudicator's orders
53. Order dismissing application
54. Order dealing with application
55. Notice of order
56. Enforcement of orders
57. Right of appeal
Chapter 6 : General
58. Public access to information in regard to orders
59. Levies and annual returns
60. Short title and commencement
Regulations
Community Schemes Ombud Service Regulations : Levies and Fees, 2016
Notice No. R. 1232 of 2016
Chapter 1 : Interpretation
1. Definitions
Chapter 2 : Schedule of Levies and Fees
2. Levies payable by schemes to the Service...
3. Application, Adjudication and other Fees...
Chapter 3 : Discounts and Waivers
4. Discounts and Waivers in terms of section 29(1)(c) of the Act
5. Short title
Annexures
Form CS3A - Application for waiver of fees...
Form CS3B - Application for waiver of fees...
Regulations on Community Schemes Ombud Service
Notice No. R. 1233 of 2016
Chapter 1 : Interpretation
1. Definitions
Chapter 2 : Activities of Board
2. Meetings of Board
3. Notices
4. Quorum
5. Adjournment of meetings
6. Presiding at meetings of Board
7. Procedure and making of decisions
8. Minutes
9. Written resolutions
10. Execution of documents and validity of actions
Chapter 3 : Scheme Levies and Service Fees
11. Levies and amounts payable
12. Service fees and costs
13. Interest on overdue amounts
Chapter 4 : Promotion of Good Governance, Training ...
14. Duties of scheme executives
15. Fidelity insurance
16. Quality and form of governance documentation
17. Training
Chapter 5 : Annual Returns, Certificates and Forms
18. Scheme governance documentation and information
19. Dispute resolution
20. Legal representation
21. Appeal against the decision of the Adjudicator
22. Power to enter and inspect
23. Short title
Forms
Form CS 1
Form CS 1A
Form CS 2
Proclamations
Commencement of the Community Schemes Ombud ...
Proclamation No. 55 of 2016
person
includes an association, partnership, trust, corporation, private or public entity and such person’s representatives, successors and assignees;
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