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Community Schemes Ombud Service Act, 2011 (Act No. 9 of 2011)

Chapter 3 : Applications

42. Rejection of applications

 

An ombud must reject an application by written notice to the applicant if—

(a) the relief sought is not within the jurisdiction of the Service;
(b) the applicant fails to comply with a requirement of the ombud in terms of section 40;
(c) within 14 days after delivery of a notice contemplated in section 44, the ombud does not receive written confirmation from the applicant that the applicant wishes to proceed with the application;
(d) the ombud is satisfied that the dispute should be dealt with in a court of law or other tribunal of competent jurisdiction; or
(e) the application does not, in the opinion of the ombud, qualify for the discount or waiver of adjudication fees applied for.