For purposes of enabling vendors and tax practitioners to make use of the e-filing service, SARS must—
| (a) |
provide an internet based application where vendors and tax practitioners can electronically complete tax returns; |
| (b) |
provide a data transfer facility, payment facility and a secure and reliable processing environment where SARS and vendor information is preserved, secured and protected against unauthorised access, manipulation and destruction; |
| (c) |
ensure information security including confidentiality, integrity, availability and non-repudiation; |
| (d) |
provide a complete database facility to retain a history of returns submitted and payments made by a vendor or tax practitioner by way of the e-filing service for a period of at least five years; |
| (e) |
secure information in a method and in a format that ensures the integrity and reliability of the data and ensures that the information can be reproduced when required as permissible evidence in a court of law; and |
| (f) |
provide call center and helpdesk facilities. |
Public Service Commission Act, 1997
